Items will be shipped according to the appropriate shipping method selected by you, the customer. In the case that an expedited shipping method is used, the customer will be informed and will not be subject to an additional charge unless expedited shipping method is requested by the customer.
Unopened Blu-Rays and DVDs may be returned for a full return in the form of original payment that was used by the customer. Opened Blu-Rays and DVDs may only be exchanged for the same title for purposes of returning/exchanging a defective unit. In the case that a reported defective unit cannot be replaced, refunds will be left up to the discretion of the manager.
Figures and collectibles may be returned for a full return, provided that the product is unopened. If a figure is found to be defective or damaged, a claim report must be submitted to us for our review
Weiss Schwarz products that are unopened and original sealed packaging may be returned for a full refund. A claim must be submitted for our review.